“Can we come visit you?”

Check out “Can we come visit you?” by Cindy. Here is an excerpt:

One of the most powerful tools for understanding your customers is to talk to them where they live, act, work: the on-site visit.

Unfortunately, site visits can feel so daunting that many companies don’t even try.  How do you coordinate dates and schedules? What do you have to do to set up? Why…

The full article is available here.